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Data analysis · Dashboard

Olist E-commerce Dashboard

Sales, delivery and satisfaction data, analysed to find where margin leaks.

An analysis of the public Olist dataset: orders from a Brazilian e-commerce marketplace between 2016 and 2018. The dashboard is ready; I’ll add my written conclusions to this page once I’ve checked them.

Olist e-commerce dashboard: revenue, orders, unique customers and average review score, monthly sales, revenue by Brazilian state, best-selling categories, order status and delivery times
Sales

Revenue, orders and average basket, month by month.

Regions

Revenue share by Brazilian state, on a map.

Categories

The best-selling categories and their share of revenue.

Delivery & reviews

Order status, delivery times and the average review score.

01Problem

Which part of the operation costs the most?

An e-commerce business can grow its sales and still lose margin to late deliveries, unhappy customers and the wrong product mix. I wanted to find out where that money goes, using real transaction data instead of guesses.

02Approach

Start from the questions, then build the views.

  • How do revenue and order volume evolve month by month?
  • Which categories carry the revenue?
  • Where are deliveries slowest, and does that show up in review scores?
  • How do customers pay?

03Build

Clean, join, aggregate, visualise.

The Olist dataset is split across several tables (orders, items, payments, reviews, customers, products). I cleaned and joined them in Python, computed the indicators, and built an interactive dashboard on top that can be filtered by date range and by state.

04Technologies

The stack.

Analysis
Python, Pandas, SQL
Dashboard
Streamlit, with a React front end
Data
Brazilian E-Commerce Public Dataset by Olist

05Real outcome

A working dashboard.

The dashboard brings together the headline figures (revenue, orders, unique customers, average review score), monthly sales, revenue by Brazilian state, the best-selling categories, order statuses and delivery times.

Public data. The figures in the screenshot come from the public Olist dataset, not from a client. I’ll add my conclusions to this page once I’ve checked them.

06Visuals

The dashboard.

Sitting on data?

Let’s see what it tells you.

If you have sales or customer data and aren't sure what to do with it, a dashboard is often a good place to start.

Work together